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Is Total Quality Management Enough for Competitive Advantage? Realities in Organizations Implementing Change Initiatives: With Examples from the United States and the Developing World by Jamal K Al-Dabal (Paperback, 2001)

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TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for all problems that companies face. This dissertation provides intellectual and factual data showing that this is not always the case. There are areas where TQM provides a needed change initiative along with others. In addition, once most companies treat improving their processes as a priority, TQM ceases to give a competitive advantage since it becomes a basic entry point into the competition. The dissertation gives examples showing that contrary to what the consultants propagate: 1. It is not a panacea for all problems in organizations and that it fits all types of organizations, 2. It is not the only way to give organizations a competitive advantage, and 3. TQM's fit for the services sector is discussed with emphasis on customer satisfaction. Also covered are some limitations of TQM including empowerment, times of paradigm shifts, major process changes, and reward systems.

Product Identifiers

Publisher
Dissertation.Com
ISBN-13
9781581121261
eBay Product ID (ePID)
104473189

Product Key Features

Book Title
Is Total Quality Management Enough for Competitive Advantage? Realities in Organizations Implementing Change Initiatives: With Examples from the United States and the Developing World
Author
Jamal K Al-Dabal
Format
Paperback
Language
English
Topic
Management
Publication Year
2001
Type
Textbook
Number of Pages
109 Pages

Dimensions

Item Height
219mm
Item Width
142mm
Item Weight
177g

Additional Product Features

Title_Author
Jamal K Al-Dabal

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Is Total Quality Management Enough for Competitive Advantage? Realities in Organizations Implementing Change Initiatives: With Examples from the United States and the Developing World by Jamal K Al-Dabal (Paperback, 2001)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

Best Selling in Books

The Mountain Is You: Transforming Self-Sabotage Into Self-Mastery by Brianna Wiest (Paperback, 2020)

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The Warriors by Sol Yurick (Paperback, 2020)

Pihkal by Alexander T Shulgin, Ann Shulgin (Paperback, 1995)

Become What You Are: Expanded Edition by Alan W. Watts (Paperback, 2003)

Gold by Haleh Liza Gafori, Rumi (Paperback, 2021)

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