Table of Contents
A* A history of general practice and how it has developed, reaching its current place in the modern NHS.A* A broad outline of Quality and Outcomes Framework (QOF) domains and Essential, Additional and Enhanced Services.A* The interface between general practice and the wider NHS, with information on Strategic Health Authorities (SHAs) and Primary Care Trusts (PCTs).A* A description of the main components of commissioning and contracting, and a discussion of their relevance to general practice.A* A discussion of clinical governance and how a GP's performance can be measured.A* A description of the primary healthcare team, both those based in the practice and those who work directly with GPs in their locality.A* A chapter outlining the tax issues that a newly qualified GP must face.A* An outline of the issues involved in the employment of staff, including the contract of employment, health and safety matters, and the protection of personal information.A* Understanding how to motivate and develop a team.A* Organising and running a team meeting.A* Clinical leadership and effective management.A* Time management, delegation and prioritisation of workload.A* Motivating and developing individuals.A* Change management theory and practice.A* Developing a good business case, including the calculation of risk.A* An introduction to the key issues of project management.
