Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important. Using the series' trademark mix of checklists and thinker profiles, the guide looks at different types of business communications - written, verbal and external - and also focusses on the challenges of cross-cultural and virtual communication, and websites and social media. Topics covered include: report writing, running meetings, presentations, negotiation, PR and media interview planning, influencing, crisis communications and much more.
The Chartered Management Institute (CMI) is the UK's only chartered professional body dedicated to promoting the highest standards of management and leadership excellence. It has over 100,000 members worldwide. Books in the Checklists series are based on the experience and contributions of its most experienced members.
Profile Books Ltd
Date of Publication
Management & Business: General
Checklist Series: Step by Step Guides to Getting it Right