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Online Consumer Psychology: Understanding and Influencing Consumer Behavior in the Virtual World by Richard Yalch, Karen A. Machleit, Curtis P. Haugtvedt (Paperback, 2005)

Online Consumer Psychology addresses many of the issues created by the Internet and goes beyond the topic of advertising and the web to include topics such as customization, site design, word of mouth processes, and the study of consumer decision making while online. The theories and research methods help provide greater insight into the processes underlying consumer behavior in online environments. Broken into six sections, this book: focuses on the advantages of the Internet's ability to bring like-minded individuals from around the room into one forum; examines issues related to advertising, specifically click-through rates and advertising content placed within gaming online and wireless networks; provides readers with reasons why consumers customize products and the benefits of customization; discusses the psychological effects of site design; asks the question of whether the Internet empowers consumers to make better decisions; and discusses research tools that can be used online.

Author
Richard Yalch, Karen A. Machleit, Curtis P. Haugtvedt
Publication Name
Online Consumer Psychology: Understanding and Influencing Consumer Behavior in the Virtual World
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2005
Type
Textbook
Number of Pages
574 Pages

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