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Passing Your ITIL Foundation Exam: 2012 by Christian F. Nissen, Great Britain: Cabinet Office (Paperback, 2012)

About this product

About this product

Product Information

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and termilogy associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management techlogy - plus information on the qualification scheme and the exam itself

Product Identifiers

Publisher
TSO
ISBN-10
0113313551
ISBN-13
9780113313556
eBay Product ID (ePID)
114045571

Product Key Features

Author
Christian F. Nissen, Great Britain: Cabinet Office
Format
Paperback
Language
English
Subject
Business, Accounting & Vocational: Textbooks & Study Guides

Dimensions

Weight
617g
Height
215mm
Width
189mm

Additional Product Features

Place of Publication
London
Spine
12mm
Edited by
The Stationery Office
Content Note
Col. Figs
Date of Publication
29/02/2012
Imprint
Tso
Edition Statement
3rd Revised Edition
Genre
Business, Accounting & Vocational: Textbooks & Study Guides
Country of Publication
United Kingdom

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