Phantom Controller: Based on Events the Government and Airlines Hope You Never Know! by Jim Epik (Paperback / softback, 2012)
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This book is based on real life events from a 'first of its kind' case file from retired federal agent, Jim Epik. How many times have you heard of passengers being stranded on a runway for hours?. I bet you, like most flyers, had no idea the problem is often caused by Phantom Controllers' taking over tower to flight operations.