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Professional Front Office Management by David K. Hayes, Robert Woods, Jack D. Ninemeier, Michele A. Austin (Hardcover, 2006)

About this product

About this product

Product Information

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the hub of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Product Identifiers

Publisher
Pearson Education (US)
ISBN-13
9780131700697
eBay Product ID (ePID)
96323818

Product Key Features

Author
David K. Hayes, Robert Woods, Jack D. Ninemeier, Michele A. Austin
Publication Name
Professional Front Office Management
Format
Hardcover
Language
English
Subject
Social Sciences, Business
Publication Year
2006
Type
Textbook
Number of Pages
704 Pages

Dimensions

Item Height
256mm
Item Width
210mm
Item Weight
1440g

Additional Product Features

Title_Author
Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin
Country/Region of Manufacture
United States

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