Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences t only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting the specific verbal and nverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication.
Audrey Nelson, Ph.D., is an internationally recognized trainer, keynote speaker, author, and consultant who helps organizations increase their productivity and profitability through winning communication strategies. She specializes in gender communication, conflict management, generational, and interpersonal communication skills. www.AudreyNelson.com Claire Damken Brown, Ph.D., is a savvy speaker, consultant, and seminar leader specializing in diversity and equal employment opportunity strategies, gender communication, sexual harassment prevention, cultural competency, and conflict resolution. She partners with businesses to build inclusive leadership skills and harassment-free workplaces where people stay and thrive. www.DamkenBrown.com