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The Performance Mapping and Measurement Handbook by Jerry L. Harbour (Paperback, 2013)

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Product Information

To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics-depending on the level of detail and understanding required. During nearly four decades of experience helping clients across various industries understand, measure, and improve the performance of their processes, Jerry L. Harbour discovered a handful of performance maps that will work in most settings. As such, he's gathered these critical few maps into The Performance Mapping and Measurement Handbook. In this handbook, Dr. Harbour explains performance mapping and measurement techniques at widely differing spatial and temporal scales. Using real-world examples and language that is easy to understand, he demonstrates the effective use of: Node-link maps Process activity maps Process step maps Basic task element maps Event pathway maps Response timeline maps Key performance driver maps Filled with graphical illustrations, the book can be read sequentially or used as a How do I do that? reference book. It includes easy-to-follow explanations along with numerous examples of both good and bad implementation. In addition, it includes case studies from a wide range of operational and industrial settings that clearly demonstrate how the mapping and measurement techniques described in the book can be applied to new technologies and processes.

Product Identifiers

Publisher
Taylor & Francis Inc
ISBN-13
9781466571341
eBay Product ID (ePID)
141603783

Product Key Features

Author
Jerry L. Harbour
Publication Name
The Performance Mapping and Measurement Handbook
Format
Paperback
Language
English
Subject
Management
Publication Year
2013
Type
Textbook
Number of Pages
185 Pages

Dimensions

Item Height
254mm
Item Width
178mm
Item Weight
408g

Additional Product Features

Title_Author
Jerry L. Harbour
Country/Region of Manufacture
United States

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The Performance Mapping and Measurement Handbook by Jerry L. Harbour (Paperback, 2013)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

Best Selling in Adult Learning & University

Australian Guidebook for Structural Engineers by Lonnie Pack (Paperback, 2019)

Eduqas GCSE (9-1) Religious Studies Route B: Catholic Christianity and Judaism by Deirdre Cleary, Andrew Barron, Joy White, Patrick Harrison (Paperback, 2017)

Time Management by Peter Quarry (Paperback, 1986)

The Ethnic Cleansing of Palestine by Ilan Pappe (Paperback, 2007)

Save on Adult Learning & University

The Australian Native Bee Hive Book: Keeping Stingless Sugarbag OATH Tim Heard

Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by A

Netter Atlas of Human Anatomy: Classic Regional Approach

The Indoctrinated Brain: How to Successfully Fend Off the Global Attack on Your

Tuning the A-Series Engine: the Definitive Manual on tuning for Performance or E

Classical Mechanics: The Theoretical Minimum by George Hrabovsky

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