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The Roar Behind the Silence: Why kindness, compassion and respect matter in maternity care by Sheena Byrom, Soo Downe (Paperback, 2015)
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AU $25.72
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30-day returns. Buyer pays for return postage.
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There is however increasing evidence that kindness, compassion and mutual respect improves efficiency, effectiveness, experience and staff morale within healthcare settings. The book highlights examples of good practice, and practical tools for making change happen, using evidence and stories where appropriate.