Burgess Home and Garden

Seller feedback (7,057)

• 4***n (533)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This arrived as expected, comms were very good. Item was unfortunately damaged (the box was really battered) so I made contact about how to resolve. Absolutely no issues - was offered discount, free replacement etc. The damage was to the stand so I stated would be happy with replacement stand - lo and behold complete replacement received today . Excellent customer service and the item itself (damaged or not) looks great exactly as described
• g***o (195)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately, one of the cats ears, on the second statue I was sent, was crumbling. It had obviously happened in delivery . So absolutely no fault of the seller as it was packed really well. So, as I wanted to keep the statue, the seller gave me a 50% refund and I got to keep both damaged statues, which I was very happy with. The statues are beautiful and I would happily recommend this seller and buy from them again.
• e***l (347)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent 5 star service, fully authentic product at a very reasonable price. Im very happy to be able to purchase this item here without all the usual fuss and expense. Im very impressed by the seller's immediate dispatch, free p&p and carefully wrapped package. Royal Mail delivery, too, so absolutely trustworthy and traceable delivery. This is Ebay at its outstanding best. Thank you so much, I shall be back!
• h***n (800)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Beautifully reproduced casting. Thank you! Just what I hoped it would look like. Very nice quality. Seller packaged expertly in a very sturdy box and it arrived in perfect condition. Harri was friendly to deal with and kep me updated all the way about delivery. Price was good value considering the seller shipped on an overnight service with a good quality and reliable courier.
• j***c (1074)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller and great communication, had a bit of a hiccup with the delivery as statue arrived broken but harri of burgess home and garden went out of his way to send another one Absolutely fantastic service The statue is as described and lovely, many thanks for everything
• s***s (178)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Sadly, I only received 1 of the 2 items ordered, but after making enquiries, the seller did give a full refund on my missing item; so thumb's up for that. The item I did receive looks very good quality and I think is good value too. Delivery was on time and the item was just as described.