Dear Ebuy Customer Service,
I am writing to request a refund for an orde. I have not yet received the item, and I would like to cancel my order and receive a full refund.
I would also like to place a new order for the same item from a different supplier. I have found a supplier that can ship the item to me more quickly.
Please let me know how I can proceed with a refund and a new order.
Thank you for your time and attention to this matter.
u***0 (808)- Feedback left by buyer.
Past month
Verified purchase
Seller says item is from Canada, IT IS NOT! Item comes from Latvia, I did not receive the phone case and seller would not answer my email requesting a refund. Please be careful buying from this seller. Unfortunately I had to put in a claim with PayPal to get my money back.