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Ace Auto Parts and Accessories

66K items sold
974 followers
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About us

Ace Auto Parts And Accessories is a family owned and operated business located in Melton Victoria. We have been selling car parts for over 20 years. We offer quality products at competitive prices with quick dispatch.
Location: AustraliaMember since: 02 March 2001Seller: aceautoparts
Top Rated SellerAce Auto Parts and Accessories is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller Feedback (36,525)

w***p (12)- Feedback left by buyer.
Past year
Verified purchase
Great service, fast delivery & great price. If you have questions Mark responds quickly.
o***s (45)- Feedback left by buyer.
Past year
Verified purchase
The ignition barrel did not fit the described model original 80 series-1996 core. I had no time to send back and purchase another, so spent time with a dremel shaping it to make it fit. Next time I will save a hassle and buy genuine
Reply from: aceautoparts- Feedback replied by seller aceautoparts.- Feedback replied by seller aceautoparts.
We are sorry you experienced an issue with the barrel. When you contacted us we replied without delay and tried calling you to speed up a return/replacement. You didn't call us back and chose to modify the barrel and then contacted us afterwards explaining to the modification. We offered exchange, and a refund which you said you didn't have time for. We have sold over 190 others on Ebay. We welcome constructive comments on products but i don't believe we deserved negative feedback.
r***t (227)- Feedback left by buyer.
Past year
Verified purchase
Received your item on time, was hoping the keys would be the same as the one in the description photos. Unfortunately it wasn’t what I would’ve wanted.
a***n (73)- Feedback left by buyer.
Past month
Verified purchase
Excellent customer service. Even though I received the wrong item initially, the issue was resolved within 24 hours and the correct product sent expess post. Very nice to deal with and the product I purchased is excellent as was the packaging. An all round good experience despite a mix up in the beginning. I'm very happy. Cheers.
s***u (342)- Feedback left by buyer.
Past month
Verified purchase
very good people to deal with..i asked for item to be posted quick.and that they did..also item was very well packed..would recomend...thank you...
e***b (767)- Feedback left by buyer.
Past month
Verified purchase
AAA +++ eBay sellers AAA+++ Thanks guys, these people went above and beyond to help me out with what I needed, they didn't have the part so they sourced it and created a add just for me to be able to buy it at a great price. Highly recommend. Great customer service. Thankyou.