15K items sold
559 followers
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    About us

    At Alpha Solutions, we are dedicated to bringing you high-quality household essentials at competitive prices, with fast, free delivery and customer service that goes above and beyond.

    Our Service Promise: We don’t just fix problems—we make sure you have the best shopping experience possible. If something isn’t right with your order, let us know, and we’ll not only resolve it promptly but also ensure you’re completely satisfied.
    Location: AustraliaMember since: 08 May 2009Seller: alpha_solutions_inc

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.7
    Reasonable postage costs
    5.0
    Postage speed
    4.3
    Communication
    4.6

    Seller feedback (3,153)

    • *****- Feedback left by buyer.
      Past month
      Verified purchase
      This order wasn`t received. Seller refused to resend item as requested despite frequent requests to do so. I told the seller many times that I didn`t want a refund but wanted the item I`d bought in good faith. Seller sends items untracked and uses this as an excuse to provide refund rather than item. Seller listing showed plenty of item stock available but price had increased by $30 after my order date. Without my permission seller provided refund not product. Do not buy from this seller.
      Reply from: alpha_solutions_inc- Feedback replied by seller alpha_solutions_inc.- Feedback replied by seller alpha_solutions_inc.
      Your order was not resent because the case remained open. Despite multiple requests, you refused to close the case first. As we explained, our policy is not to resend while an eBay case is active, as in the past eBay has issued refunds automatically while replacements were already sent, leaving us unpaid. In fact, we only closed the case ourselves at the very last minute before eBay’s deadline, yet you still would not agree to close it beforehand. For this reason, we had no choice but refund.
    • i***f (198)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Although it didn't arrive, the seller communicated well, investigated, and issued a refund promptly. Thanks to these honest business people.
    • *****- Feedback left by buyer.
      Past 6 months
      Verified purchase
      I ordered this and received it the next day! I was so stoked how that happened so fast so big shout out to the seller.You guys are amazing
    • o***k (168)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Fast delivery as always. Great seller that I will buy from again.
    • *****- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Fast shipping,fantastic service and came in great condition-and great value and quality.
    • i***5 (461)- Feedback left by buyer.
      Past month
      Verified purchase
      Quick Delivery and Well Packaged

    About us

    Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!432/1000