altus27-7

Seller feedback (71)

• a***a (115)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller offered the product for sale. I have Paid for it in Full. But seller cancelled the order stating my address has issues. Their reason is incorrect, They could have resolved the address issues and still delivered the item. I have had other orders delivered to the address without issues for years. The product is a bait for getting customers to pay to increase their profile on ebay - but never delivering. I do not recommend this seller at all.

  Reply from: altus27-7- Feedback replied by seller altus27-7.- Feedback replied by seller altus27-7.

  Sorry for the inconvenience. Your order was cancelled and fully refunded only because our courier couldn’t deliver to the address provided. This wasn’t intentional or a bait tactic — we value our customers and run a genuine business. We're happy to assist with future orders using an alternative address. Thanks for understanding.
• i***j (245)- Feedback left by buyer.

  Past month

  Verified purchase

  This is a scam operation. Advertised item as a genuine star wars Lego set with pictures saying sent from Victoria. Instead I get a package sent from Asia and it's a clearly a cheap knockoff with no box and the thing is labelled "space wars". I have reported to eBay.

  Reply from: altus27-7- Feedback replied by seller altus27-7.- Feedback replied by seller altus27-7.

  I'm sorry to hear you're unhappy with your order. I’d like to clarify that the listing never stated it was an official LEGO product—it was always described and photographed as a compatible set, and not once was "LEGO" mentioned in the title or description.

  
• k***_ (201)- Feedback left by buyer.

  Past month

  Verified purchase

  Great seller fast delivery and good communication,
• r***h (410)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This is the second time I have ordered this product, supposedly from two different suppliers, yet after payment I receive the exact verbatim response! Don't advertise something that "I’ve had to cancel your order due to an unexpected issue with our shipping couriers and/or quality control". - Seriously!
• d***k (840)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This is a scam business and ebay have been informed of this situation. They do not have the products they advertise and cancel orders after they have been received. They then relist the item at an inflated price. This is a bait to buy operation run out of China. How else would you get a 64% feedback! Look at all the feedback and avoid like the plague.

  Reply from: altus27-7- Feedback replied by seller altus27-7.- Feedback replied by seller altus27-7.

  Hi, we are not a scam. Your order was cancelled and fully refunded because the courier couldn’t deliver to your address. We never kept your money or scammed you. It’s unfair and harmful to accuse a legitimate business without evidence. Prices may change due to supply and shipping costs. Please understand we’re doing our best to run an honest business and support our customers. Let us know if you have any further questions.
• s***t (32)- Feedback left by buyer.

  Past month

  Verified purchase

  Complete lies, seller never had item. Promised tracking of item, sent with no tracking, then waited till 11th hour and declared item lost in transit. Absolute lies. How can you claim that if you didn't have tracking. Complete scam. Never do business with these shysters.

  Reply from: altus27-7- Feedback replied by seller altus27-7.- Feedback replied by seller altus27-7.

  I’m truly sorry you feel this way. The item was in stock at the time of your order and was dispatched as promised. Unfortunately, there was an issue with the courier, and tracking details were delayed, which we acknowledge was frustrating. As soon as we were informed the item was lost in transit, we issued a full refund.