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About us
I hope you can wear the most beautiful dresses on the best days. We are a high-end wedding dress store called Arxch Couture Store, mainly engaged in custom wedding dresses and dresses. If you have any questions, please feel free to contact us directly.
Store policies
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Returns
Seller feedback (10)
- c***i (124)- Feedback left by buyer.Past yearVerified purchaseI bought this dress as a backup for a customized one from the same seller. I let her know I’d send one back after I picked & she was totally fine with it. throughout the whole process, she went above & beyond: she was extremely kind, attentive, responsive & understanding. she also shared details & photos of every step. I was worried about how long the shipping would take; as soon as it was shipped, the dress got here in 2 days (I live in the US). dress is gorgeous and the shop is trustworthy!
- 6***2 (3)- Feedback left by buyer.Past 6 monthsVerified purchaseThis was an exceptional experience! Seller requested custom details, shipped very quickly and item is incredible!! So wonderful!! Thank you!
- a***a (75)- Feedback left by buyer.Past monthVerified purchaseOn time delivery and feedback great quality
- 2***2 (0)- Feedback left by buyer.Past 6 monthsVerified purchaseitem nothing like picture. Had to spend a lot of money in shipping item back. waste of money for nothing.
- 1***o (56)- Feedback left by buyer.Past yearVerified purchaseI received a dress completely different from the one in the photo—different color, different design, everything is wrong. The size is huge; it’s definitely not a size 4, more like an 8. I’ve reached out to the account, but they’re not responding.
- t***5 (39)- Feedback left by buyer.Past yearVerified purchaseDress is lovely but did not meet the mailing deadline which was very disappointing.