Seller sent completely wrong item then after I brought it to their attention and requested a return postage label they informed eBay I had label when they hadn't even tried to get me one, by day 10 of me asking they finally admitted they hadn't generated me one therefore leaving me with a day before case was closed by ebay. Horrible management skills and poor communication. Screenshots attached
Reply from: auto_marine_direct- Feedback replied by seller auto_marine_direct.- Feedback replied by seller auto_marine_direct.
This comment was for another store. Buyer sent the following email I am so so so sorry, I left negative feedback for another item (same winch from another seller) on your listing and I can't find a way to delete it. I'll put in a request to have it removed. I am so so so sorry, I left negative feedback for another item (same winch from another seller) on your listing and I can't find a way to delete it. I'll put in a request to have it removed. I sincerely apologize. I sincerely apologize. I am
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Does the job. Item was exactly as described. Arrived well packaged and well on time . Would happily buy from seller again.
*****- Feedback left by buyer.
Past month
Verified purchase
Badly packaged. A good example of how not to store a rope. Also the method of packaging did not accord with the photos of this rope.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
fast delivery well packed and as described A+++++++++++++++++++++++++++++++++++++++++