Our EBay Store is a slightly different. Ballerz is primarily a Retail Apparel Brand selling Mens & Womens Sport Apparel. On Ebay we sell our core products and also use the store to sell gently used items at a discount.
Location: United StatesMember since: 10 July 2022Seller: ballerz_usa
I have been buying from ebay for many years and this was the worst experience. The picture of the pot I bought and the pot I received were completely different. The pot in the picture looked pristine and the pot I received was terribly scratched and the cover very hazy. The packaging was terrible and returning it cost me almost as much as the pot. The vendor is either dishonest or a con artist switching the pots.
Reply from: ballerz_usa- Feedback replied by seller ballerz_usa.- Feedback replied by seller ballerz_usa.
Upon notification from the Buyer I immediately apologized. I was moving from one warehouse to another and yes I admit to sending the wrong pot and lid. It was an honest mistake as I sell a lot of higher end housewares. The buyer was refunded 100%. I am not dishonest or a con artist. I do my best to make buyers happy and offer returns on most items I sell.
1***j (150)- Feedback left by buyer.
Past month
Verified purchase
The insurance coverage provided by Allstate for the unit proved ineffective, as the claim was declined due to the unit's arrival in a damaged state. Returning the unit to you would be impractical, given that the shipping costs exceed the unit's original purchase price. Upon examination by a technician, it was discovered that the unit suffered from more than just a power button malfunction, with several internal boards found to be broken. The technician's assessment concluded irreparable.
Reply from: ballerz_usa- Feedback replied by seller ballerz_usa.- Feedback replied by seller ballerz_usa.
Buyer said the damage was caused in shipment. A claim could have been filed since the item was shipped with insurance. Buyer declined and wanted to try buying a remote instead. I have no idea why the buyer filed a claim with Allstate and cannot speak to a technicians assessment about being unrepairable.
0***o (23)- Feedback left by buyer.
Past month
Verified purchase
got the package yesterday as described. will purchase from seller again
i***a (233)- Feedback left by buyer.
Past 6 months
Verified purchase
What I stated was true. I can see if the post office e I sent it from still has the tracking number but that will have tone on monday.I sent the vacuum to the address that the vacuum was sent from. The tracking showed it was delivered there. It seems to be a different address that he claims to have now. I m tired of this whole affair but I will not revise any of what I said as I have recievsd very unsatisfactory service. Lost the cost of that defective vacuum and the $19.00 it cost to return
Reply from: ballerz_usa- Feedback replied by seller ballerz_usa.- Feedback replied by seller ballerz_usa.
Yes I was upset but not at the Buyer. I was upset that I tested the item the morning I shipped it and it was working and very powerful so I can only assume since I still have not received the item back from the buyer that it got broken in shipment. I will gladly refund the buyer once the item has been returned and in my possession.
9***m (740)- Feedback left by buyer.
Past month
Verified purchase
Arrived quickly and as described
y***h (94)- Feedback left by buyer.
Past 6 months
Verified purchase
In condition advertised. Shipping cost was higher than weight item shipped in poly so price didn’t justify the weight of item.