Best Deal Auto Parts 19

Seller feedback (1,798)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Sent out wrong item by mistake. Contacted seller and after getting pictures of item and a few days refunded the whole item. Thank you for making this mistake hassle free for me. I was able to find the item somewhere else. Thank you for your great customer service.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  A positive for the seller is I did receive my item and they are quick to respond. Took several days for item to get shipped out when I asked for tracking information was told I would receive it. Didn’t get it for another two days and then it’s the wrong tracking number probably for somebody else’s order going to another state than mine. Item did show up and is in working order. It is not as pictured, though it had a few flaws, but it is a working part, which is much better than what we had.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  It took nearly five days to ship. Not the same item as in the description. VERY POORLY PACKAGED. The item was caked in filth. Missing top panel. It took several days to receive a return label. Post Office would not accept the original box because it was too flimsy. So I had to come up with another one. The seller took their time inspecting my return and getting a refund processed. Save yourself the frustration and source another seller.

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Had a small mixup with shipping but the seller got it resolved quickly. Product arrived well packaged and as described. Great communication, would purchase from seller again.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  So I bought a power steering pump from this company and it was delivered with power steering oil everywhere I messaged the seller with the complaint and they automatically refunded me my money without even asking and that's a professional thing to do so they still deserve five stars and that's the kind of business that I would say is Honorable to make up for their wrongdoings I will still buy parts from them because I feel like they made a matter that I was disappointed in better
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  What can I say, customer service you are fantastic. The wrong colored mirror was originally sent and after I informed you, the response was immediate! Couldn't have asked for more. The mirror was in great condition looks great on the car. Same quality as the original. The communication was above and beyond and the length you went to to make things right speaks to your honesty and integrity. Thanks again for an excellent experience!