The items sent were not exactly the ones shown, and worse still, they didn't fit into the appropriate tool holder. After a lot of haggling and messages to and froe, I finally have been refunded 87% of the purchase price.
So, I recon we're even. And I suppose that's neutral.
Yes, I'd be prepared to buy from them again, knowing that I won't lose if things go wrong.
Reply from: betterelectronics2023- Feedback replied by seller betterelectronics2023.- Feedback replied by seller betterelectronics2023.
So sorry for that and we can discuss further to solve your problem.
Trust us, we will improve our product and offer better services to you all customers in the future.
o***t (1580)- Feedback left by buyer.
Past 6 months
Verified purchase
Order arrived with a little hiccup but got here in the end all other orders arrived very quickly. and were packaged well. Good communication with seller and would buy again from this seller . Always a pleasure never a chore Thankyou
d***5 (69)- Feedback left by buyer.
Past 6 months
Verified purchase
As described fast delivery well packed. Excellent seller
w***4 (70)- Feedback left by buyer.
Past month
Verified purchase
The delivery was on time, but the item supplied is not what was advertised. After to and fro-ing with the seller and very poor response, we contacted E-Bay and they have responded by enabling a return of incorrect item with a refund on the order. This has been an annoying purchase as the description of the item was simply not as advertised and totally unuseable by me. The seller clearly did not know the difference between alternating current (AC) and Direct Current (DC). Not good enough!
Reply from: betterelectronics2023- Feedback replied by seller betterelectronics2023.- Feedback replied by seller betterelectronics2023.
we are sorry for the inconvenience caused and we do want to help you resolve this problem properly. Please check the message and solutions we sent to you.
s***i (1916)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Well packed and Arrived Safely. Thank-you kindly.
o***r (650)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as stated , very happy, well packed & very quick to post. Our chainsaw is going good now.