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About us

Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the U.K., and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.
Location: United KingdomMember since: 01 June 2011Seller: better_world_books_uk

Business details

VAT number: GB 938775170

Store policies

Postage
Returns

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (633,959)

  • j***c (701)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic Seller. Great quality and condition of item.Fast delivery and Expertly packed to ensure the item is safe. Great Communication when asking a question and always polite and to the point. Item received is exactly what was described. Fair price charged and cost was not over the top. So very, very pleased with this Seller I will rate them No.1 and made the experience of buying on EBay a VERY HAPPY one. Would definitely buy again! Thank you so much.
  • 9***h (335)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Accurately described, fairly priced, excellent communication and timely delivery. Through no fault of the sender the book arrived in ripped packaging with damaged pages and having been run over by a pallet truck or similar machinery whilst in transit with Whistle. The sender promptly refunded the purchase price and apologised although blameless. I have no qualms buying from them in the future just in their choice of delivery firm.
  • n***n (67)- Feedback left by buyer.
    Past month
    Verified purchase
    Item arrived well packaged and in reasonable time,the description said it was an ex library book but didn’t say how well used the condition was,at least it was in a protective plastic cover, don’t think it was good value for the price but I have bought many books from this seller so I can forgive the oversight this time …would still use this company again and recommend them.great ebayer usually
  • k***s (1743)- Feedback left by buyer.
    Past year
    Verified purchase
    I had an outstanding experience with this seller! The item was exactly as described, and it arrived well-packaged and in perfect condition. The seller was incredibly responsive and helpful, answering all my questions promptly. The shipping was super fast, and I received the package within just a few days. A truly professional and reliable seller who goes above and beyond to provide exceptional service. I look forward to doing business with them again in the future. Thank you so much!
  • r***_ (67)- Feedback left by buyer.
    Past month
    Verified purchase
    The book wasn’t exactly as described and there was no real picture of the initial book so when it arrived I was disappointed that I’ve paid over £12 for something that I could get new or better condition. Upon contacting seller, they’ve responded to my messages and issued partial refund. So the service needs a little bit of improvement.
  • i***i (265)- Feedback left by buyer.
    Past month
    Verified purchase
    The item (a second-hand textbook) arrived promptly. Unfortunately, the seller sent me a paperback edition of the book. The book was listed as a hardback. I contacted them about this, and they promptly gave me a full refund. I did not have to return the book to them. In spite of their error, the book was still very cheap (£4.41 used as opposed to £26 new). The book was in good condition. Thank you.

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