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Location: United KingdomMember since: 16 July 2012Seller: bigbrowneyes20122012

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
4.8
Postage speed
5.0
Communication
5.0

Seller feedback (2,478)

  • -***9 (256)- Feedback left by buyer.
    Past month
    Verified purchase
    Brand new coat at a good price. Well packed no problems with delivery, though, with such a bulky item (that would not fit through the letterbox) it would have been helpful if I could have known which day to expect it. The courier sent me a tracking number, but then failed to update the tracking on their website beyond the fact that they had received it. The item was still showing at being at the parcel store on the morning when it was delivered!
  • o***m (230)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely seller - quick communication and helped me out after I had made an error on the purchase. Would recommend. Item as described. Good value. Well packaged. Reasonable postage. Thanks!
  • a***s (348)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing Seller. Super helpful, packaged perfectly, item arrived in one piece. Item was as described. Great Value. Very happy with purchase and whole experience. Thanks So Much!
  • e***d (2139)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I was in a bidding tussle for this item but I am so pleased to have won it. Very carefully packed as part of a multi buy from this seller who kindly combined postage and took considerable care in packing it, for which I am very grateful. Highly recommend this seller.
  • d***a (883)- Feedback left by buyer.
    Past month
    Verified purchase
    As described. Brand new, great value, well packed and quickly despatched. Awesome eBayer A+++
  • c***r (313)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Rude seller. I received a box of 23 glass bottles that was poorly packaged. Due to broken glass bottle I wanted to return as I have a right to do so. Yes I received a refund but along with it a very rude and mean response. There was no need for that at all and poor customer service.
    Reply from: bigbrowneyes20122012- Feedback replied by seller bigbrowneyes20122012.- Feedback replied by seller bigbrowneyes20122012.
    I did not know that being honest these days it counts as being mean :)))) You received 23 glass bottles and 1 of them was damaged, clearly we could sort this out with partial refund but you made out like all bottles was broken and requested return and collection from home:))))to do not waste more of my money of course i issued refund as i can not be dealing with terrible buyers like you. you got full refund and still gonna use the rest of 22 bottles which came in 1 piece.

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