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About us
Welcome to EOL Online. We carry a wide range of IT products from servers and laptops to hard to find parts. Our stock is updated regularly so add us to your favourite sellers. Thank you.
Business details
Business name: Tier 1 Asset Management LimitedFirst name: JonLast name: SwiftAddress: 59 Stanley Road, M45 8GZ Manchester, United KingdomPhone number: 01621843535Email: ebayteam@tier1.comVAT number: GB 588882853
Seller Feedback (16,593)
u***u (216)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived quickly but the screen of the monitor wasn't immaculate as per description but with a small 1 inch scratch on one side of the monitor.
Luckily I make videos of the unboxing just in case I need.
Contacted the seller who was very professional and offered a partial refund that I accepted.
Very professional, good communication and good aftersale experience.
Very recommended!
Thanks.
e***i (38)- Feedback left by buyer.
Past month
Verified purchase
Sent quickly with adequate packaging. Item was NOT as described. The warehouse sent a 65W power brick not a 120W, making the item an expensive paper weight. I have been refunded as they didn't have the correct brick in stock. Having tried to source one, it seems impossible to get hold of one. I then subsequently got an offer notification offering the same item from the same seller with the right power brick. Can't tell if this is illicit practice or mugging me off. Buy with caution.
Reply from: eolonline- Feedback replied by seller eolonline.- Feedback replied by seller eolonline.
I apologise for the inconvenience. Unfortunately, we had exhausted our stock of 120W power supplies by the time you reached out to us. To spare you the hassle of returning the item, I promptly issued a full refund without requesting its return. It seems the offer you received was automated and generated before I removed the listing. After processing your refund, I'd updated the listing to clarify that the docks were being sold without the PSU. Sorry for any confusion caused.
r***e (370)- Feedback left by buyer.
Past month
Verified purchase
Apple MacBook Pro 16.1 arrived on time. Very well packed.Very good communication. Brilliant Service. 5*****. Very Highly Recommended. The Customer Service from this eBayer was nothing short of Brilliant. This Apple MacBook Pro 16.1 is a refurbished product but to be fair to this eBay seller it looks just like new. It is also worth saying that the eBay seller has packed the Apple MacBrook Pro 16.1 exceptionally well, and his customer service is certainly 5*****. Thanks EOL Online appreciated.
f***s (297)- Feedback left by buyer.
Past month
Verified purchase
This is my 2nd purchase with this seller as I was so pleased with my 1st one. Condition described as used and yet it’s actually excellent. It’s amazing how they offer a brilliant service at great value. They are one of the best sellers I’ve experienced on eBay in almost 20 years. I highly recommend them and they’ve certainly gained a customer with me and I’ve recommended to all my family and friends. The customer service and communication is superb. Thank you Jon.
All the best, my friend
Shafy
l***o (199)- Feedback left by buyer.
Past month
Verified purchase
Accurate description. Great communication. Super fast postage and very carefully packaged. Many thanks indeed, would highly recommend.
d***1 (8)- Feedback left by buyer.
Past 6 months
Verified purchase
The surface pro 5 was exactly as described with slight ware and dents. The item was delivered very promptly and we'll packaged. Communication with the seller was prompt and helpful. The item is a present for my daughter to replace her previous older surface pro and I'm sure she will be delighted.