Book Hub Australia

Seller feedback (192,721)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Received the book in good condition. However it was sent in a freezer bag and a paper envelope. The envelope and bag were both torn and somehow the book was not damaged. Contacted the seller about the packaging and suggested maybe a padded envelope or a couple of pieces of stiff cardboard may offer better protection. Seller said they would pass information on to relevant staff. I doubt I will purchase from this seller again.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Although my book never arrived (lost by Australia Post I’d imagine), I truly could not be more impressed with the service of this seller. I’d waited over three weeks before contacting them to advise them of the non-arrival to allow for ample postage time, and virtually immediately they issued a refund without my even having to ask. Five stars is definitely warranted. I would not hesitate to shop here again! Thank you so much for your promptness in reply and addressing the issue so superbly.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  The package arrived safely on my doorstep yesterday in fantastic condition. It was very well wrapped and arrived very quickly after I ordered it. Thank you for your speedy service in posting it to me, it ensured a fast delivery to me. I really appreciate your quick response and service. Thanks greatly.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller sent the order, though sadly, it never was delivered. This of course is a problem that occurs far too often in the transportation system. Messaging the seller and working out a result that was positive for us, was a stress free process. We want to highly recommend this seller as they are genuinely interested in the buyer’s best interests. They were quick to respond to our query. Ultimately, a refund was issued. Thank you again.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent seller! Item arrived exactly as described, well-packaged, and delivered promptly. Great communication throughout the transaction. Highly recommended – would gladly buy from again.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller, even though untracked, don't worry, I have bought now twice from seller, 2 books, both arrived and well packed and great condition great value, top quality, thanks so much.