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Location: United KingdomMember since: 31 March 2017Seller: bs-timbercouk

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage costs
4.8
Postage speed
4.9
Communication
4.9

Seller feedback (3,266)

  • w***x (79)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It was a pleasure to deal with this company. Answered my many questions promptly and arranged a courier as I was unable to collect. Items were delivered in a couple of days, well packaged and in perfect condition. Very professional, honest and trustworthy. Highly recommend. Thank you.
  • 2***2 (266)- Feedback left by buyer.
    Past month
    Verified purchase
    I cannot fault the seller and would 100% recommend. Great price, great dispatch time and excellent response to communication. Conditions excellent and very happy with product quality condition and appearance. My only negative is the courier Evri poor service time with a week from collection to delivery. I feel this package spent a lot of time in van's and depots. One star given for postage.
  • t***a (587)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Courier seemed to misplace package for a few days but was pleased with response from seller. Package did turn up about 4 days late but product was good
  • 7***y (34)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item exactly as described, arrived promptly and well packed, great service, highly recommended. Only just got round to fitting it, easily attached to corrugated roof with screws and adhesive flashing to wall, hopefully the log store is now watertight. Thanks.
  • 0***1 (949)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The timber I think is reasonable quality for the price. The service was absolutely brilliant. They would have stayed open later if I wanted to pick. Choose to have it delivered for a reasonable cost. the timber was delivered within 2 days. thanks. I will definitely buy from again.
  • h***h (1751)- Feedback left by buyer.
    Past month
    Verified purchase
    Im not one for leaving negative or neutral feedback but this should be one of them. There was communication problems from the get go, I had to chase them, then no contact regarding delivery, The delivery driver just turned up one evening around 6pm and just started unloading it into my front garden a Few Board's arrived damaged due to the load being insecure and loader error, Luckily i was able to work around the damaged parts

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