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Location: ChinaMember since: 06 September 2023Seller: castenx
Top Rated Sellercastenx is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
4.9
Communication
4.9

Seller feedback (536)

  • w***_ (571)- Feedback left by buyer.
    Past month
    Verified purchase
    Arrived, quickly, seller is easy and good to talk to, resolved my concern very quickly
  • 0***c (1125)- Feedback left by buyer.
    Past month
    Verified purchase
    A+++ Fantastic, great quality as described & quick delivery. Totally recommend. Top eBayer
  • a***. (12)- Feedback left by buyer.
    Past year
    Verified purchase
    Boring Head exactly as ordered and delivered 8 days prior to stated delivery date. Excellent packaging. Thank you, much appreciated. Eddie Fong.
  • _***6 (6)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Itiem was packaged poorly no fragile markings on the box Seller did get back to me promptly but did not listen to what I wanted and was intent on just offering a discount and making the broken item my problem If you are going to sell on eBay package items properly and stand up and take the hit if you do not do the right thing I will not buy from this seller again They already have the images as I sent them as proof of their poor outcome
    Reply from: castenx- Feedback replied by seller castenx.- Feedback replied by seller castenx.
    Dear Customer First and foremost, please accept our sincere apologies for the experience that led to your negative feedback. We deeply value every customer’s satisfaction, and it is clear we fell short of your expectations this time.
  • m***y (1111)- Feedback left by buyer.
    Past year
    Verified purchase
    Beautiful, new, gold-plated rose. Discounted price with coupon code. Free postage. Tracking. Well packaged. Great seller communication and A+ service. I highly recommend this seller.
  • r***5 (288)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described prompt delivery great transaction

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