Commercial Kitchen Direct

Seller feedback (27,402)

• y***a (79)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I have repeatedly purchased equipment and spare parts from this seller for my work. The parts are always high-quality, delivered quickly, and at the best prices. They have never failed me. The seller is also responsive to questions about returns and replacements, handling everything smoothly and efficiently. The items arrived in new condition, well-packaged, and with fast delivery. Excellent appearance! Highly recommend!

  
• u***1 (536)- Feedback left by buyer.

  Past month

  Verified purchase

  Neatly and securely packaged! I never opened the package because the so called repairman who advised me to order the motor became MIA, and would never answer his calls/text messages, unfortunately. Communication was phenomenal on the part of eBay merchant. Item was returned to them (through no fault of their own). Return was seamless and I was refunded very quickly. I’d give this merchant 5 stars ⭐️ all the way and would have NO DOUBTS/CONCERNS regarding future transactions with them!
• l***c (273)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This is the first one I ordered. I received it broken in a bent box from ups. I sent a message to Commercial Kitchen Direct with a picture and a refund was sent back to me immediately! I ordered another one because I still needed it and they sent it double boxed with extra padding. It arrived without damage! Thank you for going above and beyond!! Great company.
• r***e (711)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As described. New, original part, sealed in unopened box from manufacturer. Very quick shipping; arrived 2 days after purchase. It was such a good price at the time, I bought an extra one. Excellent seller. Very pleased
• s**** (2770)- Feedback left by buyer.

  Past month

  Verified purchase

  This is a replacement for another 10KW heat kit that had some minor damage to the breaker mount. Very prompt response from the seller and they refunded the entire amount of the 10KW purchase while quickly sending out this 18KW replacement. The 18KW kit arrived in perfect condition. I highly recommend this seller. They are prompt and courteous in their responses and provide high-quality HVAC equipment at very reasonable prices.
• e***l (138)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The box was never opened. The description was a bit vague. It had “7”, but was in inches and not feet. A miscommunication error I contacted the company, and they were excellent with refunding quickly, and making it right! I will buy from this company again and will make sure on my end that I clarify anything without assumption. Thank you!