My item was new in the box sealed as advertized. phone although was great it had a factory defect in the 3.5 mm earphone jack (I think)no sound left channel. I contacted the vendor and received a return shipping tag. the vendor keep in contact via email and text until they received the item. received a refund as stated. VERY happy with this vendor and will continue to purchase though them on ebay
j***8 (40)- Feedback left by buyer.
Past month
Verified purchase
Seller was very responsive and quick to ship. I had a minor issue where the S Pen did not function and the seller was quick to offer to send a different one. This fixed my issue and I could not be any more happier with the service and purchase from them. The item was listed as Open Box and it was in perfectly new condition.
m***8 (35)- Feedback left by buyer.
Past 6 months
Verified purchase
Quick response from seller, resolved issue quickly. Sent out replacement right away. Item was in good condition and was as described. Would recommend this seller, takes care of their customers and has fair prices.
a***b (257)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived quickly but was not quite what I understood I was buying (wrong service). This was partly due to my lack of understanding that a cell phone cannot use more than one cell phone provider. That was how I read the item description. After I realized this and contacted the seller they were very understanding, and helpful in enabling me to return the phone for a deposit. Excellent seller!
n***r (312)- Feedback left by buyer.
Past month
Verified purchase
Item was exactly as described and was quickly shipped. Item was properly packaged to avoid damage during shipping. A+ seller. Thank you!
1***x (476)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described. Box was actually sealed. Great price, fast shipping.