11K items sold
2.7K followers
Contact

About us

We offer commercial line of food and restaurant equipment. For direct inquiries please reach out to our sales manager Andrew Ramirez 626-771-5175
Location: United StatesMember since: 17 September 2014Seller: coolerdepotdirect

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
4.9
Communication
4.8

Seller feedback (983)

  • t***t (206)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    After having received the product it was not what was represented in the ad the seller had a no return policy. After making contact with the seller and finding out it was a new product to the cooler depot they fully refunded the purchase and made things right. Thank you for working with us.
  • a***_ (348)- Feedback left by buyer.
    Past month
    Verified purchase
    I got the wrong one but he responded quickly and everything handled very well. Thank you so much for providing an excellent customer service.
  • t***2 (780)- Feedback left by buyer.
    Past month
    Verified purchase
    Shipped quickly. Packaged perfectly. As described. Great price.
  • t***i (33)- Feedback left by buyer.
    Past month
    Verified purchase
    I’m a first time buyer looking for a small walk in cooler, not educated enough on walk ins so I looked at different units on eBay and found this one. Paid for it and when I got it it had NO instructions, unit was advertised like it came with everything needed to have a walk in but didn’t have the cooler unit. No help when contacted company just said go to utube for instructions. Said no where on did they say cooler not included, I feel deceptive advertising and they need to do better.
    Reply from: coolerdepotdirect- Feedback replied by seller coolerdepotdirect.- Feedback replied by seller coolerdepotdirect.
    I'm sorry for your experience. We don't know your level of experience when buying new items. If you reach out to the seller before making a large purchase, we can make sure you have a clear understanding of what we offer. We've been in business for 7 years and you're the first to misunderstand this offer for a walk in cooler. Sending our best wishes to you and your business. - Cooler Depot
  • m***g (2)- Feedback left by buyer.
    Past year
    Verified purchase
    I ordered a single line five station cold hold although he was out he reached out to me promptly offering me a double line six station cold hold and delivery was prompt. Very satisfied!
  • s***y (241)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Just as described! shipped on time and was well packaged! Many Thanks

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