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About us
Seller Feedback (834)
r***r (267)- Feedback left by buyer.
Past 6 months
Verified purchase
Incredible level of service. Item was wrapped like a Christmas present and with the perfect amount of protection. Communication was just right. Shipping was unexpectedly fast, arriving in 3 days, rather than the estimated two weeks. Item was exactly as described. Thank you!
b***r (54)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful backpack; cannot go wrong with a Tumi, especially at such a great and fair price. Just as described and pictured. Great experience with the seller who is now saved as a favorite. Outstanding communication, prompt, and professional. Will absolutely do business again.
p***8 (17)- Feedback left by buyer.
Past 6 months
Verified purchase
Shipping wasn’t immediate but was within the agreed timeframe and free. Packaging was excellent, very impressed, and communication was forthcoming and prompt in response. Product was as described.
Overall very satisfied, love my new display piece, and I do recommend this seller and would purchase from again. Thanks!
d***d (248)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was as described. I sent seller the wrong shipping address, somehow, which could have been a big problem, but they resolved everything very courteously, with no language problem. Once we got the address right, shipping from Japan to Boston was as fast as from California, or faster. Excellent customer service!
-***d (7)- Feedback left by buyer.
Past 6 months
Verified purchase
This Merchant Went the EXTRA mile with THIS Sale. Great Service!! I would do Business with This Merchant Again. Shipping Fast and Well Packaged! Thank YOU !! I gave 4 stars on communication,
because his language translator doesn't do well with idioms/expressions. But His service Was Great.
n***i (1025)- Feedback left by buyer.
Past 6 months
Verified purchase
Great communications. Seller often sent messages on status and was very quick to address a shipping administration task that came up from Shipping vendor and customs. Package was bundled to include multiple orders and was expertly packaged. Very good seller and very nicely executed transaction with good communications thru the entire process. A++++++ experience.