Catch Costume

Seller feedback (17,274)

• _***c (187)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Super fast delivery. Good quality for the price and exactly as described, unfortunately several listed pieces were missing. Contacted seller who responded quickly, offered an apology and discount. Fast responses to all messages. Didn’t accept discount as it was too difficult and expensive to replace items separately, seller arranged speedy full refund. Disappointed the whole costume didn’t arrive but these things happen. Very happy with seller’s customer service. Would buy from them again.

  
• c***r (27)- Feedback left by buyer.

  Past year

  Verified purchase

  Item as described with great transaction, delivery and communication processes, very happy with my hoodie and recommended seller with great clothing of pop culture franchises thank you! Only downside is the 2 week delivery wait time from ordering but understandable since it takes time and effort for their manufacturing and delivery
• l***i (4)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller sold me a counterfeit product falsely advertised as a "Nendoroid" in the title (trademark of Good Smile Company). Item arrived damaged, of poor quality, and lacked all legitimate branding. This is deliberate trademark misuse and false advertising. When confronted, seller refused to acknowledge the counterfeit issue. I have reported them to eBay, the ACCC, and Good Smile’s IP enforcement. Avoid this seller, they are knowingly distributing counterfeit goods in breach of law.

  
• s***s (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quality exceeded expectations. Condition was excellent (sticker was rolled, not folded like others i’ve bought). Appearance exactly as advertised. Delivery was slower than expected but tracking info shows that this was not due to seller (+ there were cyclone disruptions). Overall very impressed with this seller & will go out of my way to shop with them again.
• 2***2 (16)- Feedback left by buyer.

  Past month

  Verified purchase

  Wish I had seen other reviews because of similar issues with long delivery time, missing item and poor communication. Took nearly two weeks to arrive but hairclips not delivered. Seller's first response - offer a 10% refund. Seller would not answer questions about exchanging outfit. About 2 weeks later was told hairclips are no longer being made. Was offered and took a 10% refund because frustrating to deal with. Daughter missed her two events. Still advertised with "head gear" (hairclips)!
• 6***6 (166)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived before estimated time, well packed and exactly as described. Well pleased with purchase. Excellent seller