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Catch Costume

Catch Costume

98K items sold
4.4K followers
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About us

Location: AustraliaMember since: 08 November 2013Seller: catchcostume
Top Rated SellerCatch Costume is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive1,307- positive feedback in last 12 months
Neutral91- neutral feedback in last 12 months
Negative92- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage costs
4.9
Postage speed
4.9
Communication
4.9

Seller feedback (17,223)

  • _***c (187)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super fast delivery. Good quality for the price and exactly as described, unfortunately several listed pieces were missing. Contacted seller who responded quickly, offered an apology and discount. Fast responses to all messages. Didn’t accept discount as it was too difficult and expensive to replace items separately, seller arranged speedy full refund. Disappointed the whole costume didn’t arrive but these things happen. Very happy with seller’s customer service. Would buy from them again.
  • c***r (27)- Feedback left by buyer.
    Past year
    Verified purchase
    Item as described with great transaction, delivery and communication processes, very happy with my hoodie and recommended seller with great clothing of pop culture franchises thank you! Only downside is the 2 week delivery wait time from ordering but understandable since it takes time and effort for their manufacturing and delivery
  • l***i (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller sold me a counterfeit product falsely advertised as a "Nendoroid" in the title (trademark of Good Smile Company). Item arrived damaged, of poor quality, and lacked all legitimate branding. This is deliberate trademark misuse and false advertising. When confronted, seller refused to acknowledge the counterfeit issue. I have reported them to eBay, the ACCC, and Good Smile’s IP enforcement. Avoid this seller, they are knowingly distributing counterfeit goods in breach of law.
  • s***s (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quality exceeded expectations. Condition was excellent (sticker was rolled, not folded like others i’ve bought). Appearance exactly as advertised. Delivery was slower than expected but tracking info shows that this was not due to seller (+ there were cyclone disruptions). Overall very impressed with this seller & will go out of my way to shop with them again.
  • 6***6 (164)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived before estimated time, well packed and exactly as described. Well pleased with purchase. Excellent seller
  • r***d (91)- Feedback left by buyer.
    Past year
    Verified purchase
    Item is as described, wrapped in bubble wrap, good communication. The only thing is it takes them a little while to post but it got here.
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