VICDream2018

Seller feedback (10,197)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fantastic seller, item as described and fast delivery. Only 1 little glitch, not sellers fault, I realised after ordering because I selected 2, I would receive 2 of the same colour, I contacted the seller and asked for 2 different colours, they said they would let the packers know, but I still received 2 of the same colour, as I mentioned not sellers fault.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  After a bumpy start with the seller (very slow communication) everything has turned into a 5 🌟 experience. The wrong item had been sent, which can happen easily. I was given a few options but decided to return the item. A return label was provided and 4 hours after scanning it at the post office I have received a full refund!! THANK YOU SO MUCH 🤩

  Follow-up from: *****- Feedback followed up by buyer.- Feedback followed up by buyer.

  After my bad experience in the beginning things have changed to a 5 star ⭐️ experience!!! Very responsive within a few hours and not days. Got the return label sent. I do understand that the wrong item can be sent accidentally….we’re all humans! It was only the lack of communication that really frustrated me. After all….THANK YOU Amy 🙏😃

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was sent 2 diff colours. Communication between EBay message person and warehouse person very poor with each blaming the other. Very confusing as I kept being told I ordered Peach colour. Purchased for a gift, wanted me to return before sending out a matching collar/leash which then made it my problem to correct their mistake. Seller made it a difficult purchase and waited too long for conflicting replies from 2 diff people. Spent triple at pet store to gift on time.Would not recommend 👎🏼

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exactly as described. Fast postage. Great seller. 5 STARS
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Item arrived very quickly. There was care in the packaging, so it arrived safe and sound. Works as intended, very good quality. Would definitely recommend this seller. Buy with confidence.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Order was delayed in delivery delivering. Seller was very apologetic and ensured an alternative courier was employed. *****