Eurowagens

Seller feedback (61,709)

• s***u (45)- Feedback left by buyer.

  Past month

  Verified purchase

  This is my first time with Eurowagens and very happy! Enquired for a "Toyota Avensis Estate Passenger Light" and was greeted by Katie who answered all questions regarding the item. Decided to purchase the item and was contacted asap by the team to let me know when my item will be dispatched etc. Upon delivery which was insanely fast! The product itself was packaged safely and securely and matched the description of the AD. After fitting the light I can confirm it's 100% and no complaints!
• i***t (27)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Eurowagens were brilliant,answered all my questions promptly and made sure I was ordering the correct parts for my car prior to ordering. They arrived in good time,undamaged and reasonably well packaged. For aftermarket parts they fit very well,the finish isn't perfect,but then the cost of four wheel centres for Eurowagens would pay for only one from main dealer. Great to deal with,well packaged and arrived in good time. Well done Eurowagens,thank you!
• i***c (1124)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent communication and was followed up by a phone call to make sure that we had ordered the right part, and due to the various models asked a few more questions so we got the correct light fitting. It got fitted at the weekend after being received the next day after the phone call! The light fitted perfectly! Thank you. We went hesitate to use this seller again. Very helpful customer services.
• t***2 (1339)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Received the feedback as the sellers seem to be professionals, yes there was a problem witb product received and the amount that i paid, but as mentioned in my open, the Sellers promptly resolved the matter without the (what seems the current normal) noice and time wasting that dodgy sellers do to use buyers

  Reply from: eurowagensltd1- Feedback replied by seller eurowagensltd1.- Feedback replied by seller eurowagensltd1.

  We're truly sorry to hear that your order didn’t meet your expectations. We understand how frustrating that can be. Unfortunately, we weren’t given the chance to make things right before this feedback was left. We always aim to resolve any concerns quickly and fairly, and we would have appreciated the opportunity to assist you first. We've since reached out to you directly via eBay Messenger and hope to work with you to find a resolution.
• e***s (72)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Supplier made sure was the correct item before shipping and received the following day of our communication item was well packaged to stop damage in transportation very happy with purchase
• r***a (136)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was exactly as ordered and very good value compared with the dealer price . Unfortunately we had to return the lamp as on dismantling we found extensive damage to the bumper. Item arrived well packed so we could return it safely in the same packing. The return was handled professionally and a refund was made immediately.