EVolution Parts by Sertelsa

Seller feedback (87)

• a***5 (843)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Lightning fast shipping, packaged well, great price, accurately described received what was was pictured.

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Thank you so much for your kind words! We’re thrilled you enjoyed our fast shipping, careful packaging, and accurate listing. We truly appreciate your trust and look forward to serving you again.
• a***m (12)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I recently had an outstanding experience with the team. The representative was not only knowledgeable but also genuinely attentive to my concerns. They took the time to listen and provided clear, helpful solutions without any delay. Thanks guys!

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Thank you so much for sharing your wonderful experience! It’s truly the least we can do to make sure all your questions are answered and concerns addressed. We appreciate your trust in us and can’t wait to assist you again soon!
• 0***a (627)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was not new as described! Finger prints on the inside of the headlight! I lost over €275 on stupid shipping and import cost for an poorly delivered item! Seller refunded my $492 but still a very bad deal waste of time and money for describing something like that as a “new”

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Hello! We’re truly sorry for the inconvenience and understand how frustrating it must have been to see fingerprints on a headlight described as “new.” We want to assure you that it was indeed a brand-new item, but due to warehouse handling and movement, some marks were left on it. We appreciate you giving us the chance to address the situation with a refund, though we regret any losses you incurred in shipping and import fees. We’ve definitely learned from this experience and will be more meticu

  
• x***s (109)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was in the condition that they described. Shipping was slow. Item was shipped on the fifth day of the stated timeframe. Utilized the US Postal Service, which is the worst shipping service to utilize due to their ineptness. Ordered item on the 6th of April, shipped on the 14th and arrived on 19th of April. The process took almost two weeks to receive item from Florida to North Carolina. The mules were tired.

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Thank you for the honest feedback and for confirming the part’s condition. We apologize for the delayed dispatch and the slow USPS transit—both fell short of our standards. We’re reviewing our carrier choices and processing times to serve you faster next time. We value your patience and hope to earn your trust again.
• i***h (728)- Feedback left by buyer.

  Past month

  Verified purchase

  Great seller, fast shipment, very friendly!
• a***d (47)- Feedback left by buyer.

  Past month

  Verified purchase

  Arrived on time and in new condition. Great seller.