Located in Melbourne, we have been in the IT Retail business for 15 years since 2005. To continue provide high quality & low cost laptop parts, we have transformed to a warehouse based online store since 2012. We understand communication is the key to the customer service, so we are doing our best to response to your enquires between 12-24 hours even during lockdown period. We value your feedback and willing to listen, if you have question about our product or service, please don't hesitate to contact us, we may have a good solution for both of us.