Hi , we offer everything you need for a fabulous party ! , costumes , wigs , make up , platform shoes etc ! over 8000 outfits to hire or buy ! Our costume store was established in York in 1973 , but we have since relocated to Anlaby , Hull Please learn more about us and get directions by visiting www.fantasy-world.co.uk
Location: United KingdomMember since: 28 January 2004Seller: fantasyworldhull
Unreliable, unhelpful seller! Order two weeks ago and nothing. Claimed it was sent tracked but no tracking number. Then claimed it would actually be delivered today but still nothing! Repeatedly requested a refund but was belligerently refused on the grounds that they wanted proof it was NOT delivered!
Reply from: fantasyworldhull- Feedback replied by seller fantasyworldhull.- Feedback replied by seller fantasyworldhull.
As I stated to you , it will be refunded in full as soon as Royal Mail confirm its not been delivered , or as soon as it arrives back . Your attitude and aggressive stance has not helped in this matter
l***b (262)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered the hat on 4th March , and was not dispatched until 11th March 7 days later , I wanted the hat for an event on the 16th March , although communication was good from seller, very poor service , he did offer refund on 15th but not received hat or refund as yet 18th March 2025 , just not good enough
_***7 (8040)- Feedback left by buyer.
Past month
Verified purchase
Paid for this on the 28th June but the seller never posted until the 10th July, Although the product was fantastic the service was poor, even a message just to keep us informed would of prevented this neutral feedback. Maybe you should advertise that items are pre orders to save any confusion.
Reply from: fantasyworldhull- Feedback replied by seller fantasyworldhull.- Feedback replied by seller fantasyworldhull.
We did message to tell you when delivery would be , and dispatch time is set as 7 days on this item as they come from Holland
o***l (649)- Feedback left by buyer.
Past year
Verified purchase
Item great. Better than description. I ordered too late and left a message asking if they could possibly expedite. It arrived the day before I needed it, 4 days before their normal time projection. So grateful to the seller for expediting.
1***1 (456)- Feedback left by buyer.
Past 6 months
Verified purchase
All arrived delay at postage from royal mail end, seller was excellent.
c***0 (195)- Feedback left by buyer.
Past 6 months
Verified purchase
great quality item, everything it said it was. In perfect condition and get price.good packaging, fast delivery. Thank you