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first-for-diy

first-for-diy

445K items sold
7.5K followers
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About us

Location: United KingdomMember since: 09 March 2013Seller: first-for-diy
Top Rated Sellerfirst-for-diy is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Business details

VAT number: GB 165 5849 69

Feedback ratings

Last 12 months

Positive14,537- positive feedback in last 12 months
Neutral237- neutral feedback in last 12 months
Negative108- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (157,795)

  • e***t (857)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    My order has been precisely refunded instantly once I messaged the supplier. Customer Service 5Star honestly. Delivery courier messed up the order-no idea how did they delivered under my address-as there was no package left in a safe spot. As I said-Customer service from the seller sort my case out without opening the case. Such things happen sadly-but these efforts from the seller are remarkable-that is all I can vote for. Refunded amount arrived within 12 hours from the issued date.
  • i***i (1442)- Feedback left by buyer.
    Past month
    Verified purchase
    Was contacted by seller advising that the tracking was showing no movement so they declared the item as lost and processed a refund. Brilliant customer service on their part but shame on shoddy delivery service! Happy to recommend seller to all. AAA*****+++++++++
  • a***t (4013)- Feedback left by buyer.
    Past month
    Verified purchase
    Wonderful Service!!! Item came extremely well packaged and was quicker than anticipated. Customer communication was also spot on and the item was as described which was wonderful. Overall A++++
  • 6***d (10)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    i ordered this item on the 10th march it was supposed to be delivered by the 13th march. it wasnt here i needed it to go away with on friday fo the weekend i was unable to go as i couldnt use by disle heater as i couldnt use the can. i emailed the company twice they did not reply i still havent recieved the product or any kind of reply from the company/ i have lost money on a camp site as i coudnt go away for the weekend as i didnt have the heater.
  • i***k (884)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item And Description Very Good, Price Was Very Reasonable, Packaging & Delivery Good, Overall A Good All-round Buying Experience ~ I Fully Expect To Use This Seller Again ~ Thank You!
  • t***t (1070)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Initially only one item was sent but this error was swiftly rectified by the seller. The packaging of the first delivery was damaged and repacked by DHL. Some paint chipped. Second delivery swift and secure. Good price and quality.
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