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German Audio Tech

69K items sold
1.6K followers
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About us

Welcome to German Audio Tech's eBay Store. Please add us to your list of favorite sellers and visit often. If you have any general inquiries please message us and we will be happy to help! Thank you for your business.
Location: United StatesMember since: 24 January 2001Seller: germanaudiotech
Top Rated SellerGerman Audio Tech is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
4.9
Communication
4.8

Seller Feedback (22,268)

n***a (396)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived quickly, as described, packed well. Excellent seller, thank you!
8***1 (130)- Feedback left by buyer.
Past 6 months
Verified purchase
Only reason i give a positive is because the seller refunded my purchase, and only after i escalated the complaint thru eBay. For some odd reason after i requested to cancel my order after about 3 - 4 days of no communication did the seller send the package. What makes this even more unusual the seller then sent a EMPTY package! Really blew my mind. Anyways thank goodness it has been resolved.
Reply from: germanaudiotech- Feedback replied by seller germanaudiotech.- Feedback replied by seller germanaudiotech.
Buyer requested to cancel the transaction in communications, then left this feedback claiming they did not receive the item. USPS 9400108205498787960634. Mail is still in transit
n***a (74)- Feedback left by buyer.
Past 6 months
Verified purchase
item listing is inaccurate. Listing stated location that item ships from is Long Beach, Ca. CA tax applied as well. Item came from out of state ( east coast ). Asked seller for some clarification since I purchased this item because it's location was close to me. Instead of addressing my concerns, seller states they lost money on the transaction, which is untrue and not pertinent to the discussion. Listing is inaccurate, FYI. Poor communication. Part is OEM. Thanks anyways.
Reply from: germanaudiotech- Feedback replied by seller germanaudiotech.- Feedback replied by seller germanaudiotech.
Product was out of stock in our local warehouse, to expedite the order and to make the customer happy we sourced product at a higher cost. We kindly updated customer with his tracking information on the same day of order, instead of thanking us for providing the information to him, he began sending countless threatening messages. Yes, eBay fees are extremely high, and we took a loss. No good deed ever goes unpunished. Unfortunately, people who are happy tend not to leave Positive Reviews.
2***o (95)- Feedback left by buyer.
Past 6 months
Verified purchase
First one died a day later and I was immediately provided a new one. It arrived in 2 days and is working great. Very fast shipping and great communication combined with awesome customer service.
v***s (633)- Feedback left by buyer.
Past 6 months
Verified purchase
I never leave enthusiastic feedback but for this transaction I will make an exception. I shipped my part to them on a Thursday morning and I received it back repaired on Monday morning. I am very satisfied. Thank you for your fast and quality service.
Reply from: germanaudiotech- Feedback replied by seller germanaudiotech.- Feedback replied by seller germanaudiotech.
You're welcome! Happy to help. We wish that more of our eBay customers would leave a positive review. Only ~10% of our positive transactions receive a positive review.
w***w (80)- Feedback left by buyer.
Past month
Verified purchase
Fast delivery, item in good condition as described. Smooth transaction overall. Great seller. Thanks.