group-concept | eBay Australia Stores

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About us

Location: Hong KongMember since: 18 April 2014Seller: group19_ru

Average for the last 12 months

Accurate description

4.6

Reasonable postage costs

5.0

Postage speed

4.9

Communication

4.8

*****- Feedback left by buyer.
Past 6 months
Verified purchase
They sell expired products Please check whether the items you have bought are expired. You do not want expired products on your face or your eyes. They gave me a product that expired in 2023. Then when I wanted a refund, they gave me a shipping label where the item is returned to me. This just wants to delay the process so they do not have to provide the refund Save yourself the harm (done to your face) and the hassle of the refund. Never buy from them
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Received exactly as described, good price, excellent product!
d***d (936)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Prompt shipment.
i***z (1)- Feedback left by buyer.
Past 6 months
Verified purchase
I’m really disappointed with the shipping time. It’s been almost 3 to 4 weeks since I placed my order and I still haven’t received it. This is way too long for a product like this, and there has been no proper update or explanation. The shipping experience has been terrible — definitely not what I expected. Please improve your delivery process.
8***0 (4)- Feedback left by buyer.
Past year
Verified purchase
An amazingly fast delivery, not even 3 weeks given it came from China! Thank you guys.
e***r (5)- Feedback left by buyer.
Past year
Verified purchase
Wrong product was sent, I ordered the oatmeal masque and was sent the colloidal masque base. Took 3 weeks to arrive