Trampoline parts were as expected and of good quality.
There was a problem with late delivery/lost parcel. Seller resolved the issue promptly, politely and apologetically.
Very happy with the service I received, would highly recommend this seller.
8***1 (62)- Feedback left by buyer.
Past 6 months
Verified purchase
Customer service was top draw. Had an issue with delivery and the reply was very prompt and a reissue was sent out ASAP of which I received the item the very next day.
d***e (234)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, item as described, well priced and arrived sooner than expected. A+++++
e***m (72)- Feedback left by buyer.
Past month
Verified purchase
Quality replacement slat, arrived really quickly and packed well. Great value and great service! Measurements / size very accurate
5***3 (1)- Feedback left by buyer.
Past month
Verified purchase
I placed my order on the 13th of August and even left notes for the seller, which were completely ignored. The seller did not reach out to me at all regarding the order. When I tried to track it, there was no tracking information, was the order even sent?
It’s now been 7 days with no communication and, most importantly, no refund. I had to go out of my way to contact the seller myself just to get a refund. Their response was simply that ‘they are a small business and don’t leave a bad review’….
m***_ (40)- Feedback left by buyer.
Past month
Verified purchase
Very fast delivery, everything as described, great ebayer