hopeindustrie

Seller feedback (8,897)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Product stated in stock, then seller marked as posted (in May-untracked). After weeks lodged a product not received, seller stated issued refund but this only happened after I lodged not received. Received refund through Ebay, unsure why it never got posted since the item is still listed as available in the shop. Personally wouldn't deal with this shop/ seller again especially as this is one of many similar feedback.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I do not recommend this seller I placed my order in April, sent seller two emails asking if my order had been shipped as it only showed paid, the seller did not reply to either of my emails! I then received an email from EBay stating it would arrive on Tuesday the 13th of May and it did not arrive. Again contacting the seller I have now been given a refund, three weeks of waiting for nothing! Will never order from this seller again
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Item arrived this morning, pretty good timing, just when I needed them. Communication was very good so hope to use you again soon for my next lot. Thanks.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Was worried after reading the reviews about this seller. My products did arrive after 3 weeks. Now to see if the products do work.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately a disappointing experience buying the product this this time from the seller. Firstly, after i ordered, i heard nothing about my order for a week even when i had messaged the seller to ask if/when the product would be sent. The product was eventually sent after 2 weeks, but then a postage delay by 2 days without explanation. I eventually received the product almost 3 weeks after I had ordered it. I note I ordered the same product 2 times previously from the seller without issue.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately my feedback is not positive at all. I ordered waited four weeks. I sent an email and the reply said they have had issues with the supplier. I think it was a week later I asked if it had been sent. No reply just a tracking order for Australia post. I waited another week and the tracking order wouldn’t update. Contacted them and they replied with they are now having trouble with Australia Post. They should have told the truth straight away not 6 weeks later. I got refunded