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HPB-Emerald

HPB-Emerald

151K items sold
1.5K followers
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About us

Hello, and welcome to HPB Inc.! We have been in business for over 50 years and we specialize in used books and media of all kinds. We ship via the US Postal Service and DHL from the USA. Items are processed and shipped from our facility within 2 business days.  Customer Service is our top priority!
Location: United StatesMember since: 07 April 2010Seller: hpb_emerald

Feedback ratings

Last 12 months

Positive5,409- positive feedback in last 12 months
Neutral109- neutral feedback in last 12 months
Negative89- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (48,398)

  • i***a (85)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Book arrived quickly and in described condition. Packaging was just a waterproof mailer that arrived already open on one end, but the book suffered no damage from exposure. Likely, it was caused during the shipping process. The price was incredibly fair for the condition, and shipping was free. It cost far less than ordering it through their company website. Would absolutely buy from them again.
  • r***r- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was described accurately. Seller responded quickly. Item was shipped promptly and packed securely. The transaction was exemplary. I would buy from this seller again.
  • d***d (810)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The book is in like new condition; better than described. It was packaged securely in a bubblewrap envelope, not merely a plastic bag. The book was listed for a fantastic price, too. Thank you, HPB-Emerald, for another perfect transaction from a truly excellent Seller!
  • 1***a (294)- Feedback left by buyer.
    Past month
    Verified purchase
    AA++!! everything perfect ! great seller , shipped fast and was packaged for protection , was in BETTER than described condition ! was listed as ''like new '' and it was even better than the condition of some ''new'' books arrive in !! thank you so much-very happy !!
  • a***a (1656)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Incorrect book was accidentally sent out, but I received an almost instant refund! Mistakes happen, but product was shipped Carefully and Quickly and was in great shape! Great Seller! Great Communication! I highly recommend!
  • 0***8 (223)- Feedback left by buyer.
    Past month
    Verified purchase
    As described. The issue I have is either the seller or the USPS playing games with shipping delaying the timing for me to get this book. This is the second time and second seller that has done this with the exact same book. If they don't mind being shady, I don't mind calling it out.
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