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About us
HTO is a family-run business, focusing on providing you with your antique, vintage, and modern collectible needs related to model trains, trading cards, and memorabilia. Through being with eBay for 20+ years, we aim to take care of and understand all of our customers while treating them as family, as we recognize that collecting spurs happiness, brings smiles, and encompasses one's personality and lifestyle. We prioritize offering all customers fair prices in pursuit of these goals. Although trains are our specialty, we always offer the best customer service, no matter what the item or need is. Thank you for all of your support! All of our customers allow us to do what we love!
Sincerely,
HTO
Sincerely,
HTO
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Postage
Seller Feedback (5,400)
8***8 (385)- Feedback left by buyer.
Past 6 months
Verified purchase
Highly recommend this seller. I was accidentally sent the wrong order, and they immediately corrected the order and didn't even ask for the other order back. Very good customer service, fast shipping, and well packaged. A++++
t***y (385)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived in good time. Packaging was passable with some slight damage incurred in shipping but was repairable (shattered front coupler, replaced with a spare). Functionality and overall condition was as advertised, price was reasonable so I'm not upset. Would order from again.
d***a (142)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was exactly as described. Works very well. Good communication and fast shipping. Would highly recommend this seller.
g***a (1387)- Feedback left by buyer.
Past 6 months
Verified purchase
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8***8 (21)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived as described. Packaged very well. Great seller
d***o (1616)- Feedback left by buyer.
Past 6 months
Verified purchase
Item came in nice box wrapped in paper. Good seller. Boxcars described right. after unrolling paper i noticed a truck wheel had come off, I was able to put it back on but then another wheel from another car come off. Put it back on. Everything looks good now. would buy from again for the quality of boxcars and quantity.