These are advertised as Jumbo Straws for bubble team, but when they were delivered they were just normal soft drink straws, I complained to the company and they offered a 50% discount, but I was not happy so they offered to refund my money in full.
I have since received my refund and the company was very polite and very quick to solve the issue, so I rate their customer service 100%
i***d (333)- Feedback left by buyer.
Past month
Verified purchase
They sent the wrong size I received a 7 and I take a 10 ,still the service was excellent and prompt
p***p (1479)- Feedback left by buyer.
Past 6 months
Verified purchase
I gave to seller neutral feedback for the following reason:
1. Yes indeed, the goods arrived on time, maybe more fast than I expected
2. But text description did not match what you really got. Seller mentioned that diameter of hole is 9mm. But it is maximum 6,5mm and for me this Straws is absolutely un useful. Very disappointment.
3. Nobody want to waste the time to claim it and return back for 10 pounds. I think that this point seller knows very well and simple sending what they have on stock
3***4 (282)- Feedback left by buyer.
Past 6 months
Verified purchase
No problem with ordering shipment or anything to do with transaction, there was a slight fault with the goods but this was rectified immediately, with no problems at all, could not fault their service. Great ebayer
5***m (63)- Feedback left by buyer.
Past month
Verified purchase
COUNTERFEIT PRODUCT: The seller did not supply the advertised (and photographed) product but, instead, a (very poor quality) counterfeit item. The seller subsequently offered me a 30% refund to conclude the matter. I did not accept this. The seller then offered to send me a replacement in 8 weeks (the original (fake) was delivered in 6 days!). 🤔 I did not accept this.
Reply from: huahuahua- Feedback replied by seller huahuahua.- Feedback replied by seller huahuahua.
If our product not satisfy U, pls message us, we can resend or refund
l***b (33)- Feedback left by buyer.
Past 6 months
Verified purchase
Your product came early than you stated, so this meant I was on holiday. I got message to say it got delivered 3 days before I returned.
I just expected that a neighbour or the package went through the letter box.
I only noticed it at my front door put behind a plant pot later the day I returned. It was wet but luckily enough not damaged.
I was a bit disappointed where it was left.