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About us
Welcome to the official eBay store for HugglePets. With humble origins in Wolverhampton but with dreams bigger than a Great Dane, we at HugglePets are proud to say that we’re a family-owned business with a large reach all over the UK and an equally large part in the local community.
Our retail store is home to a wide range of live animals, be it goldfish or guinea pig, but we also stock almost any pet accessory you can think of.
From tails to scales, your pet matters to us.
Our retail store is home to a wide range of live animals, be it goldfish or guinea pig, but we also stock almost any pet accessory you can think of.
From tails to scales, your pet matters to us.
Business details
Business name: PGO Trade UK LtdFirst name: ILast name: DixonAddress: PGO Building, WV22JL Wolverhampton, United KingdomPhone number: 01902494860Email: contact@hugglepets.co.ukVAT number: GB 247600415
Store policies
Postage
Returns
Other Policies
Seller Feedback (283,087)
e***l (365)- Feedback left by buyer.
Past month
Verified purchase
I ordered this XXL and XL both was packaged in the same box but the XL arrived in peices. The boxes was bubble wrapped but individual ceramic catfish caves was not bubble wrapped inside their box items arrived on Wed its now a Saturday im still waiting for my refund to be issued they have excepted i need refunding just communication is extremely slow, i can't recommend this seller for communication but i can for fast dispatch and delivery, if you have an issues expect extremely slow assistance.
o***_ (475)- Feedback left by buyer.
Past year
Verified purchase
Amazing seller and extremely kind & helpful. Thank-you so much!! Super fast delivery and the packaging was absolutely great and the coat arrived in perfect condition and is just as described. I’m super pleased!! 🐾🐶💕🥰 Excellent communication and a real pleasure to buy from. You have some lovely items and I hope to buy from you again really soon!! Thanks so much.🙏☺️
a***d (76)- Feedback left by buyer.
Past 6 months
Verified purchase
I purchaced this item going off the title and price thinking it was the whole package feeder included because of the misleading title. Also the price is the same price everyone else sells the full package for feeder included. I was sent 3 packets of seeds for £13 When i mentioned the title was a bit misleading the person responded with "it clearly says this" sorry but refering to something as a KIT when its just a box of seeds is misleading no matter what you say.
g***e (427)- Feedback left by buyer.
Past year
Verified purchase
Item as described. Thank you.
N.B To those choosing £4.99 for 24hr delivery - My order was placed on a Saturday and allowing Monday as first working day, it arrived today, Wednesday, potentially no faster than had I chosen free delivery.
The suppliers choice of carriage co. wouldn't allow "safe place" as a service option - the delivery needing to be handed over in person. The parcel arrived simply posted in my letterbox, no knock, while I was inconvenienced staying in awaiting its arrival!
s***w (273)- Feedback left by buyer.
Past 6 months
Verified purchase
Item received , This item was supposed to be discounted howerver after committing to pay it was full price the seller is now trying to get me to payfor the same item again at a discount price?! Have tried to contact the seller all I get its EBay fault . Though nothing wrong with the product I will never use this seller again
z***a (388)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, well packaged and delivered promptly. Excellent communication with seller.