There was a problem with delivery tracking which saw the original unit delivered to the wrong country. A real balls-up through no fault of the seller. The seller sent a replacement unit via expedited courier which arrived in 3 days. I am very impressed with how this seller acted immediately to sort out the delivery mess once I contacted them. I recommend this seller to any potential buyers. By the way, the unit works well and as expected. All good.
3***9 (270)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller was very helpful dealing with a delivery problem. Thank you.
d***l (354)- Feedback left by buyer.
Past year
Verified purchase
Absolutely fantastic service, can’t fault it. Once we had an address issue resolved I received the edger in 3 days, from Hong Kong to Guernsey. Brilliant, will certainly use again. Thank you !
c***e (43)- Feedback left by buyer.
Past month
Verified purchase
No The Seller will not take back the machine and has offered to replace the machine
with no delivery date just stringing us along !!!!!! and wants us to close the file
We have asked for a refund so we can get what we want, with no luck!!!!
They have supplied the wrong power adapter and said they do not have a aussie plug style
We find that hard to beleive as there are heaps on EBay stores and all Made in china
They SENT THE WRONG UNIT !!!!! NO USE to USE
Reply from: iutgae-64- Feedback replied by seller iutgae-64.- Feedback replied by seller iutgae-64.
Hello!<br />We recognize the mistake, which should have been caused by an error in the warehouse's outbound shipment, resulting in an incorrect delivery. We have already issued a full refund to you, and we have not retrieved the machine
r***d (34)- Feedback left by buyer.
Past month
Verified purchase
Highly recommended seller.
Professional and fast delivery.
Thank you!
o***k (61)- Feedback left by buyer.
Past year
Verified purchase
He was great. I'd tried 3 previous sellers for same item and all of them refused to send the item, saying that I lived in a "Remote Area". It was possibly because the item weighed 3 kilograms that their Express Postage would not cover the cost of.
I asked "jutgae-64" to send by Standard Post and that was how I received it in record time.
Thank You.