Japan Direct Market

Seller feedback (345)

• e***5 (6)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Once again I was really happy with my experience. The seller was able to get all the items I had asked for, and everything arrived perfectly. Communication was great, the price was appropriate and everything worked out really well. Packaging was also great and everything was wrapped carefully. I'll be happy to make more purchases soon!

  Reply from: japandirectmarket- Feedback replied by seller japandirectmarket.- Feedback replied by seller japandirectmarket.

  Thank you so much for your kind words! 🥹 We're truly happy to hear that everything arrived safely and that you were satisfied with the whole experience. It’s always a pleasure assisting you, and we look forward to helping you with more special finds soon! 💫
• h***s (27)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Pre-ordered the Final Fantasy XIV Omega Meister figure through this seller since Square-Enix doesn't ship directly to my country. They were very good at communicating through the entire process, even sending me a reminder as the package reached customs, and the figure arrived safely and in perfect condition. Very much a highly recommended seller for their excellent communication and transparency through the process!

  Reply from: japandirectmarket- Feedback replied by seller japandirectmarket.- Feedback replied by seller japandirectmarket.

  Thank you for your wonderful and detailed review! We're delighted that we could help you obtain the Final Fantasy XIV Omega Meister figure that wouldn't otherwise be available in your country. We take pride in our communication throughout the shipping process, especially during crucial moments like customs clearance. We truly appreciate your recommendation and look forward to helping you with more special items in the future!
• _***_ (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great Quality, it arrived well packaged and closed, even with the store notes. The product look exactly as it is in the picture 😎😁. The seller is really kind and always answered pretty fast . Definitely will buy with them in the future.

  Reply from: japandirectmarket- Feedback replied by seller japandirectmarket.- Feedback replied by seller japandirectmarket.

  Thank you for your wonderful review! 🙏 We're delighted that the product met your expectations and that you appreciated our packaging and customer service. Our team works hard to ensure quality and fast communication with every order. Your kind words about our friendliness and quick responses mean a lot to us. We strive to provide not just a product, but a great overall shopping experience. We look forward to serving you again soon!

  
• n***o (13)- Feedback left by buyer.

  Past month

  Verified purchase

  Best communication! The item is exactly as described and the packaging is secure. Thank you seller!

  Reply from: japandirectmarket- Feedback replied by seller japandirectmarket.- Feedback replied by seller japandirectmarket.

  Thank you so much for your excellent feedback! We're delighted that you appreciated our communication and that the item was exactly as described. We take great pride in our secure packaging to ensure everything arrives safely. Your kind words motivate us to continue providing great service. We hope to serve you again!
• a***e (268)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  very nice seller with great communication. got refunded without any trouble when I found a cheaper listing before it was shipped.

  Reply from: japandirectmarket- Feedback replied by seller japandirectmarket.- Feedback replied by seller japandirectmarket.

  Thank you for your kind feedback! We're glad that our communication was helpful and that the refund process went smoothly for you. We always strive to be understanding and flexible with our customers. We appreciate your honesty and hope you'll consider us again for future purchases. Thank you for the positive experience!
• s***k (189)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Wonderful customer service and communication! I would absolutely buy again from this seller. Extremely happy. One item was missing and seller responded very quickly and got me the item right away. Excellent customer service - very friendly. The set looks even better in person - great quality and detail and arrived in perfect condition. Great experience with seller.

  Reply from: japandirectmarket- Feedback replied by seller japandirectmarket.- Feedback replied by seller japandirectmarket.

  Thank you for your incredible feedback! We're thrilled you're extremely happy with your purchase and our service. We're glad we could quickly resolve the missing item issue and that you appreciated our prompt response. It's wonderful that the set exceeded your expectations with its quality and detail! Your kind words about our customer service mean the world to us. We hope to serve you again soon!