Jennie Store Japan

Seller feedback (144)

• t***t (144)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Best store to buy from. The shipping time was impeccable, only took a few day to arrive from Japan to my door in the US. It was packed super well. There was a hiccup with the description of the item but it’s ok when I reached out they were super helpful and responded quickly and we got it sorted out. 100% recommend doing business with this store. Thanks again!!! Nate
• m***y (154)- Feedback left by buyer.

  Past month

  Verified purchase

  I'm so happy to have this beautiful bag in my life! Great price for the quality and condition. The seller is great and also great communication. If you're ordering from the UK like me, please keep in mind Japan Post doesn't update past when it leaves the country! I thought it was lost but tracked it via Royal Mail and it was updated (there was a bit of a delay but all good), took about two weeks to arrive but well worth the wait! I'll definitely be ordering from here again soon 🫶🏽
• 0***0 (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Advertised exactly as is; excellent communication, responsive, friendly and helpful on part of the seller. The time was taken to double wrap the item to ensure it isn't damaged in shipping which I very much appreciated.
• 9***n (113)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately incorrect server description. I was informed of the correct server description after the purchase. Nevertheless, nice customer contact. Seller apologized. Therefore only 1 star deduction. Problem on the part of the seller was solved by mutual agreement. Very fast express delivery. Goods in order. Therefore positive rating. Gladly again.
• n***n (557)- Feedback left by buyer.

  Past month

  Verified purchase

  Great Seller ! Item described as is ~! Package was delivered promptly and on time even with International shipping. Thank you for the nice transaction and fast communication.
• r***e (166)- Feedback left by buyer.

  Past month

  Verified purchase

  I purchased two Porter bags from this vendor. This item & a Porter large sling. Both were at good value. This bag was in good condition as shown in the pics & represented. The large sling was not. The vendor worked with me on a return for the large sling for a full refund. Though the experience was not what I preferred, I would give the seller the benefit of the doubt for working with me and will definitely consider purchasing again.