Seller is trying to sell stolen machines as I’ve confirmed with Dell. Jerked me around for weeks and shrugged this issue off as if he had it under control while he was seemingly annoyed to be texting me from his cruse as myself and my customer awaited his settling this matter with Dell. Dell was expecting the return of the machine he sold me which voided the warranty he claims it’s sold with. Complete conman would never do business with again.
Reply from: jw.it.partners- Feedback replied by seller jw.it.partners.- Feedback replied by seller jw.it.partners.
This review is disappointing at best. I've been working with my supplier, which is a tier 1 Dell distributor, on this issue for awhile. Dell is not fast to react (their warranty transfers take 2-3 weeks), and I am definitely at their behest. Offered buyer a return, but he became impatient while I was away on a trip. Even with this review, I am working to get this resolved through Dell and my partner.
e***3 (38)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller communication was fluid and thorough, item was shipped fast, packed well, and as described. So far very happy with this purchase and would definitely buy from this seller again!!!
s***s (16)- Feedback left by buyer.
Past month
Verified purchase
Item was exactly as described, new and in an unopened box. The seller packed it up very well and shipped it out fast as can be. 100% positive. Don't hesitate to purchase anything from this seller. I've been looking for this item for a while, And even though it's a couple of years out of date, I was able to find it at a great deal brand new.
a***c (38)- Feedback left by buyer.
Past 6 months
Verified purchase
I had a great experience with JW IT Partners. They were responsive and accommodating (I asked for photos), two things I appreciate. The item that I purchased arrived quickly and nicely packaged. I highly, highly recommend buying from them and I will purchase from them again in the future. Very happy with my purchase!